Richard Olson

Managing Director, Customs Program of Executive Education, University of Michigan Ross School of Business

Richard Olson is an executive education expert with more than 25 years of experience in the public and private sectors. He has been working with Ross Executive Education since 2005, creating and managing learning programs and initiatives with some of the world’s most respected companies. Richard brings a wealth of leadership experience from senior roles in education, transportation, food, manufacturing, inventory and warehouse management, system integration, and security systems. His expertise in corporate education, as well as consulting focused on business development, marketing, and leadership development, give him unique capabilities in helping individuals and organizations thrive.
Richard’s broad perspective is a powerful asset in meeting the professional development needs of leaders from a wide range of commercial and nonprofit sectors. Experienced with all elements of program design and program management, Richard advises Fortune500 companies with professional development needs ranging from front-line managers to C-suite and board of director levels.

1:00 - 1:45 PM ET

Monday Nov. 16

Reimagine Learning and Talent Development (Panel Discussion)

Could the pandemic be a black swan moment for innovation in workplace learning? Whether it be in-person leadership programs, technical training, or onboarding, we have had months of disruption in most parts of the world. And when lives return to “normal”, things will not just snap back to the old ways. After months of social engagement and technological immersion, workplace learners and business leaders will have a different standard with regard to how they want to engage and learn.

In this panel discussion, you will learn how the challenges of the last few months serve as an opportunity and an impetus for change, and a catalyst for much-needed force of innovation. We will discuss how to reimagine a future-proof L&D sector, and how to develop new and improved learning habits in your organization. We will explore various case studies of transformative learning initiatives, share lessons learned and best practices with learning journeys that include different modalities of immersive learning, in-the-workflow performance support, coaching, and other learning components, and share how to identify and measure the impact of these learning initiatives.